Common User/Student Questions
How to Execute a Stability and Speed Test
What is the purpose of running a Stability and Speed test? As the CTS training site requires a high speed connection, this also means the training may be affected by communication errors, timeouts, and other connection issues with the internet and ...
How Do I Create Training Records?
As a student user in CTS, you have the ability to create records pertaining to the training you have completed in the training system. These records will detail the progress and completion for applicable tutorials, lessons, and exams on selected ...
What Does it Mean When a Subject Shows as 'Grace' or 'Expired?'
One of the most common questions that new CTS users have, is in relation to a subjects displayed 'Status.' New users may not be familiar with the various statuses that are displayed. CTS displays the status of each individual sections module to help ...
How do I proceed with training?
This article is intended for users who have already been set up and configured for training within the CTS site. This article assumes you already have a current and valid login to the online training system. If you are a first time user of the ...
Tutorial is not showing as completed
There are times that after viewing a tutorial, the tutorial may not show complete. This is usually caused by an error during the tutorial viewing process. See the following tips to ensure that the proper steps are being taken during tutorials to ...