Common User/Student Questions
How to clear browser Cache, Cookies and History
The following steps will outline how to clear your browsers cache, cookies, and history. This will cover our supported browsers only. Other browsers are not officially supported, therefor we do not have specific information to assist with them. ...
How to Execute a Stability and Speed Test
What is the purpose of running a Stability and Speed test? As the CTS training site requires a high speed connection, this also means the training may be affected by communication errors, timeouts, and other connection issues with the internet and ...
How Do I See My Training Progress?
As a student user in CTS, you have the ability to create records pertaining to the training you have completed in the training system. These records will detail the progress and completion for applicable tutorials, lessons, and exams on selected ...
How do I proceed with training?
This article is intended for users who have already been set up and configured for training within the CTS site. This article assumes you already have a current and valid login to the online training system. If you are a first time user of the ...
Tutorial is not showing as completed
There are times that after viewing a tutorial, the tutorial may not show complete. This is usually caused by an error during the tutorial viewing process. See the following tips to ensure that the proper steps are being taken during tutorials to ...